Macros: Add actions to macros
Main topic: Macro Actions. Features: Default macro actions, Shopify macro actions, Recharge macro actions, HTTP hook. Answers: How to add actions to macros, types of available actions (ticket, Shopify, Recharge), how to apply macros with actions, what happens if an action fails or multiple macros are used. Keywords: Macros, actions, automation, Gorgias helpdesk, Shopify, Recharge, ticket management, tags, priority, status, assignments, refunds, subscriptions, HTTP hook, workflows.
HTTP, LoyaltyLion, and Klaviyo Actions
Main topic and feature names: Gorgias HTTP Actions, Macros, webhooks. LoyaltyLion integration, Klaviyo integration. Questions or problems this article answers: How to award points to a customer in LoyaltyLion using a Macro. How to add a customer to a Klaviyo list using a Macro. How to configure HTTP hooks for external service interactions. Key concepts and keywords: HTTP hook, POST request, Authorization Basic, API key. LoyaltyLion points, merchant ID, Klaviyo subscribe URL. Customer email, `application/x-www-form-urlencoded`, external actions.