Macros: Add actions to macros
Gorgias Macro Actions, Default macro actions, Shopify actions, Recharge actions, Macros. How to add, configure, and use actions within Gorgias macros to automate ticket management (e.g., tags, priority, status, assignment) and integrate with Shopify/Recharge (e.g., refunds, cancellations). Explains action execution, troubleshooting failed actions, and using multiple macros. Macro automation, ticket workflows, customer support, Shopify, Recharge, integrations, tags, priority, status, assign agent, HTTP hook, ticket lifecycle, helpdesk.
HTTP, LoyaltyLion, and Klaviyo Actions
Main topic and feature names: Gorgias HTTP Actions, Macros, webhooks. LoyaltyLion integration, Klaviyo integration. Questions or problems this article answers: How to award points to a customer in LoyaltyLion using a Macro. How to add a customer to a Klaviyo list using a Macro. How to configure HTTP hooks for external service interactions. Key concepts and keywords: HTTP hook, POST request, Authorization Basic, API key. LoyaltyLion points, merchant ID, Klaviyo subscribe URL. Customer email, `application/x-www-form-urlencoded`, external actions.