Return Flow with Loop Returns
Main topic/features: Loop Returns integration with Gorgias Order Management, AI Agent, Chat, Help Center, Workflows. Questions/problems: How to connect & configure Loop Returns for customer order returns. Shopper experience for returns initiated via Gorgias Chat or Help Center. Keywords: Loop Returns, Order Management, returns, AI Agent, integration, self-service, customer support, return method, workflows, shopper experience.
Set up a return flow with Order Management
Main Topic/Features: Return Order feature, Order Management, Loop Returns integration. Questions Answered: How to enable customer return requests for orders or items, configure return eligibility (e.g., within X days of order creation/delivery), choose between an automated response or direct Loop Returns integration for processing returns, and link your Gorgias Return Order flow to your Loop Returns portal using an API key. Key Concepts/Keywords: Return Order, customer returns, return requests, Order Management, Workflows, Shopify, Loop Returns, integration, eligibility window, automated response, API key, returns management.