Gorgias rule builder variables and conditions
Main Topic: Gorgias Rules Glossary, Rule Builder (WHEN, IF, THEN) Feature Names: Triggers, Conditions (Message, Ticket, Customer, Self-Service, E-commerce, Instagram), Actions, Operators (AND, OR, ELSE) Questions/Problems: How do Gorgias rules work? What are available triggers, conditions, and actions for building rules? How to automate ticket management, routing, and responses? Understanding WHEN, IF, THEN rule components. What are specific criteria for messages, tickets, or customers in rules? Keywords: Gorgias rules, automation, WHEN IF THEN, triggers, conditions, actions, rule builder, ticket management, customer support, workflow automation, auto-reply, tagging, assignment, e-commerce integration, Shopify, Magento, BigCommerce.