Shopping Assistant explained
Main Topic/Features: Shopping Assistant (AI Agent feature), Buying Intent, Selling Style, Product Recommendations, Discounts, AI FAQs, Search Assist. Answers: How to use Shopping Assistant for pre-purchase sales engagement. Who can access it (Owner, Admin, Lead roles; AI Agent plan with Shopify). What it does (answers product questions, recommends products, uses discounts). How it works (AI uses shopper activity, product data). How buying intent (Discovery, Interested, Ready to buy) and selling style (Educational, Moderate, Promotional) shape interactions. How to get started and configure. Keywords: Gorgias, AI Agent, Shopping Assistant, sales automation, pre-purchase, customer engagement, Shopify, roles, subscription, product information, buyer intent, conversion, chat, email, SMS.
How Shopping Assistant uses discounts
Main Topic/Features: Shopping Assistant, AI Agent, Discounts, Shopify integration. Covers Gorgias-generated discount codes and Shopify automatic discounts. Answers: How Shopping Assistant uses discounts (generating unique codes, detecting and mentioning automatic discounts) to convert shoppers. Who can use this feature (Owner, Admin, Lead roles; AI Agent plan; Shopify stores). How to configure discount strategy and selling style. How different discount types work together and their limitations. Keywords: Roles (Owner, Admin, Lead), AI Agent plan, Shopify, discount strategy (No, Conservative, Strategic, Generous), selling style (Educational, Moderate, Promotional), buying intent, unique single-use discount codes, automatic discount types (amount off order, free shipping, amount off products, buy X get Y), combining discounts, headless storefronts.
Customize your selling style and discount strategy
Main Topic: Shopping Assistant configuration Feature Names: Shopping Assistant, Selling Style, Discount Strategy Questions Answered: How to change Shopping Assistant's selling style? How to adjust Shopping Assistant's discount strategy? Who can access and configure Shopping Assistant settings? What are the available selling styles (Educational, Moderate, Promotional)? What are the available discount strategies (No discount, Conservative, Strategic, Generous)? How does selling style affect conversations based on buying intent? How to set the fixed discount percentage? Key Concepts: AI Agent, user roles (Owner, Admin, Lead), Shopify integration, selling style, discount strategy, buying intent, discount codes, conversation flow, proactive engagement. Keywords: Shopping Assistant, AI Agent, selling style, discount strategy, configure, settings, change, adjust, roles, permissions, Shopify, Educational, Moderate, Promotional, No discount, Conservative, Strategic, Generous, discount percentage, buying intent, conversation, recommendations, offers.
Control which products Shopping Assistant recommends
Main Topic: Shopping Assistant product recommendations Feature Names: AI Agent, Shopping Assistant, Promote products, Exclude products, Block products Questions/Problems: How to prioritize specific products for Shopping Assistant to recommend. How to prevent certain products from being recommended by Shopping Assistant. How to completely block Shopping Assistant from mentioning a product. Who can configure Shopping Assistant product recommendations (roles, plans, store types). Key Concepts & Keywords: Shopping Assistant, product recommendations, AI Agent Promote products, prioritize, exclude products, block products Shopify, tags, vendors, collections, product organization Owner, Admin, Lead roles, AI Agent plan upgrade Product knowledge, buying intent, browsing activity `gorgias_do_not_recommend` tag