Shopping Assistant explained
Main Topic/Features: Shopping Assistant (AI Agent feature), Buying Intent, Selling Style, Product Recommendations, Discounts, AI FAQs, Search Assist. Answers: How to use Shopping Assistant for pre-purchase sales engagement. Who can access it (Owner, Admin, Lead roles; AI Agent plan with Shopify). What it does (answers product questions, recommends products, uses discounts). How it works (AI uses shopper activity, product data). How buying intent (Discovery, Interested, Ready to buy) and selling style (Educational, Moderate, Promotional) shape interactions. How to get started and configure. Keywords: Gorgias, AI Agent, Shopping Assistant, sales automation, pre-purchase, customer engagement, Shopify, roles, subscription, product information, buyer intent, conversion, chat, email, SMS.
How Shopping Assistant uses discounts
Main Topic/Features: Shopping Assistant, AI Agent, Discounts, Shopify integration. Covers Gorgias-generated discount codes and Shopify automatic discounts. Answers: How Shopping Assistant uses discounts (generating unique codes, detecting and mentioning automatic discounts) to convert shoppers. Who can use this feature (Owner, Admin, Lead roles; AI Agent plan; Shopify stores). How to configure discount strategy and selling style. How different discount types work together and their limitations. Keywords: Roles (Owner, Admin, Lead), AI Agent plan, Shopify, discount strategy (No, Conservative, Strategic, Generous), selling style (Educational, Moderate, Promotional), buying intent, unique single-use discount codes, automatic discount types (amount off order, free shipping, amount off products, buy X get Y), combining discounts, headless storefronts.