Preview AI Agent responses with test conversations
Main Topic: AI Agent Test Conversations Feature Names: Playground, AI Agent, Actions, Skills, Knowledge, Guidance Questions Answered: How to preview AI Agent responses? How to test AI Agent settings (skills, content, tone)? How to configure test scenarios (channel, audience, actions)? How to test draft content before publishing? Who can use this feature? Do test conversations affect real customers/billing? What data is used in test conversations? Can unpublished content be tested? How to see AI Agent's reasoning? Key Concepts & Keywords: Test conversations, Playground, AI Agent testing, draft testing, configure test, channel, target audience, actions, skill, guidance, help center article, Shopify, Gorgias, billing, reasoning, roles (Owner, Admin, Lead), plans (AI Agent).