This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.
Metorik is an all-in-one analytics solution for WooCommerce and Shopify stores, unifying your store's orders, customers, and products through comprehensive reporting and an easy-to-navigate interface.
Our Gorgias integration allows you to see all your Gorgias conversations with a customer directly on their customer profiles in Metorik. You can also send emails to customers from their profiles.
You can access existing tickets in Gorgias directly from Metorik, as well as initiate conversations from the platform:
Messages sent from Metorik will be created as closed tickets in Gorgias.
Steps
1. Go to Settings -> App Store -> All Apps.
2. Find Metorik on the list and click it.
3. Click on the Connect App button.
4. Log into your Metorik account.
5. Connect your Gorgias subdomain.
6. Authorize the app.
Once the setup is complete, the app won't be visible under the HTTP Integrations page.